Chelmsford care home under investigation regarding video clips

Essex County Council has confirmed it is investigating a care home provider in Chelmsford after video footage showed residents appearing to be moved from one property to another not registered as a care facility.

ECC has said that the safety and wellbeing of all residents remains its “absolute priority” after CCTV footage filmed last week appears to show residents moving from the direction of FGLV Care Home in Galleywood Road towards a neighbouring property.

There have been concerns that residents are having to spend the night in the neighbouring property at 174 Galleywood Road, which is not suitable nor permitted for adult social nursing or residential care.

In another video the base of a bed appears to be carried from the direction of 174 Galleywood Road towards the care home.

A council spokesman said: “We are currently liaising with the appropriate partners, including the CQC, to ensure that any sanction required is taken. As mentioned, our responsibility is to work with care providers to ensure the best outcomes for residents and that they remain safe and well.”

They added: “We are aware of the support needs at the Faith Global Links Ventures Care Home in Galleywood and are working with the provider and the Care Quality Commission at this time. The safety and wellbeing of all residents remains our absolute priority.”

According to its latest CQC inspection in July and August 2017, Faith Global Links provides accommodation and personal care for up to five people who have mental health needs. At the time of the inspection five people were using the service. The service does not provide nursing care.

After the inspection the service was rated ‘good’.

The CQC said the manager was a strong leader and promoted a calm atmosphere which benefited people to feel secure and settled. People were encouraged to be involved in the day-to-day decisions at the service. There were systems in place to check the quality of the service and make improvements, where necessary.

A spokesman for CQC said: “We are aware of this situation and are currently looking into it whilst working closely with the local authority. It is the local authority who lead on safeguarding.”

The care home has been approached for comment.


Piers Meyler

Local Democracy Reporter