Hospital Trust helps loved ones to stay in touch

Mick Ferris

Families and friends of patients at Queen’s and King George hospitals have been invited to send messages and pictures to show their loved ones they are thinking of them, while they are unable to visit.

Barking, Havering and Redbridge University Hospitals NHS Trust, which runs both hospitals, has launched a ‘Thinking of you’ campaign, which allows families and friends of patients to fill in an form, or relay a message by phone, which will then be delivered to their loved one.

This follows the decision taken by the trust to temporarily suspend all visiting, except in specific circumstances, to keep patients, and the staff caring for them, safe while it deal with COVID-19.

Tony Chambers, chief executive at the trust, said: “We know not being able to see their loved ones is extremely hard for our patients, and their friends and families. Our Thinking of you campaign is a small way in which we can help them to keep in touch.

“By sending some heartfelt words to our patients, and even a picture or two, it will remind them that, while they can’t be together, they are very much in their thoughts.”

To send a message to a loved one, visit, to fill in and submit your message via an online form, to which you can also attach pictures. Alternatively, if you do not have access to a computer, you can call 01708 503 604, Monday to Friday between 10am and 2pm, to send a message to your loved one.

Make sure you include the recipient’s full name, date of birth and ward name, to ensure it gets to the right person.

Messages will be printed and delivered to patients after 3pm each day.


Mick Ferris

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