Southend to introduce Transport Safety Officers for safer train services

Southend City Council has announced the introduction of Transport Safety Officers (TSOs) to enhance safety on the city’s train services.

This pilot scheme, a collaboration between Southend-on-Sea City Council, Thurrock Council, and Essex County Council, has received £490,000 in funding from the Department for Transport (DfT).

The TSOs will closely coordinate with train operators c2c and Greater Anglia, as well as British Transport Police and Essex Police, to address antisocial behaviour and promote safety for all passengers.

While their focus will be on engagement and education, TSOs will also have enforcement powers, including issuing fixed penalty notices for specific antisocial behaviours.

Recruited TSOs will undergo training and vetting to effectively manage low-level nuisance and disorder incidents. Their duties will include patrolling designated routes and locations, complementing the efforts of other safety personnel.

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