Southend Council ordered to pay compensation over failure to provide child’s education
Southend Council has been ordered to pay £9,000 to the mother of a child who was denied a suitable education
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Ombudsman
Basildon Council apologises after delays to woman’s council tax appeal
Basildon Council has apologised after taking to nine months to respond to a woman who claimed she had been wrongly
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Epping Forest Council apologises over council tax complaint
A council “mishandled” a woman’s complaint after she failed to receive a council tax discount for six months. The woman,
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Council apologises after poor assessments delayed woman’s discharge from care home
An elderly woman couldn’t leave her care home for a month after Essex County Council’s “poor assessments” of her condition.
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County Council pays woman after delaying mother’s care payment
An elderly woman accumulated “large” debt after a council delayed arranging a payment plan for her care home, a local
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Council wrongly charged woman for mother’s care home
An Essex council wrongly charged a woman for her mother’s care home after she was discharged from hospital to make
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Ombudsman finds county council at fault over complaint concerning elderly man injured by carer
An Essex woman whose elderly father was injured by a care worker while receiving end of life care has been
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Compensation for bride after Waltham wedding ruined by concert event
A distressed bride who says her wedding at Waltham Forest Town Hall was ruined by a concert outside has received
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Council ordered to pay compensation after complaints silence
Epping Forest District Council has been ordered to pay £100 and apologise to a resident after failing to respond to
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Redbridge Council agrees to abide by ombudsman and compensate parents
Redbridge Council is to pay more than £11,000 to two families who complained about its treatment of their disabled sons,
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